LONDON – Anyone who has been to the Olympic Park can tell you: the service is superlative.
Imagine if rail workers, tube staff, and airport security staff had the same attitude as the Olympics Staff? Even at the security barriers, where the checks were just as thorough as any airport I’ve been to, there was the distinct lack of power-tripping “authoritarianism” those sorts of roles seem to attract.
I wonder what they did differently? Well, some are volunteers which explains a lot. But clearly they were all told something really simple: Be nice.