Embarrasing but incredibly funny.  In my presentation this morning to about 60 internal communication professionals I used the wonderful YouTube clip about “What if Microsoft designed the iPod package?” as a way of illustrating that we often end up putting too much crap into our communications.  It was illustrating a point (and to be honest I did check the attendees list earlier in the week … but they must have been a late registration…) but a pair of people from Microsoft were in the audience.

I felt bad, and I had a nice chat with them during the break (they were very gracious indeed).  But, sometimes with the best will in the world, I am a complete fool.